privacy policy

Privacy Policy for Unionville Walking Club
Last Updated: June 25, 2025

Unionville Walking Club ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.google.com/search?q=unionvillewalkingclub.com), book classes, or purchase merchandise from us.

By using our Website or engaging with our services, you consent to the data practices described in this Privacy Policy.

1. What is Personal Information?
"Personal Information" refers to any information about an identifiable individual. This may include, but is not limited to, your name, address, email address, phone number, payment information, health information (if provided for class participation), and any other information that could reasonably be used to identify you.

2. Information We Collect
We collect various types of information from and about you, including:

2.1 Information You Provide Directly to Us:

Contact Information: Name, email address, mailing address, phone number when you register an account, book a class, make a purchase, subscribe to our newsletter, or contact us.

Payment Information: Credit card details or other payment method information, which is processed by secure third-party payment processors STRIP, PAYPAL, GOOGLE PAYMENTS. We do not store full payment card details on our servers.

Health Information (for Class Participation): Information you choose to provide related to your health, fitness level, medical conditions, or injuries, which may be relevant for your safe participation in fitness classes (e.g., through a pre-activity questionnaire or waiver). This is considered sensitive personal information.

Communications: Records of your correspondence with us, including emails, chat messages, or phone calls.

Demographic Information: Such as age, gender, or fitness goals, if you choose to provide it.

2.2 Information Collected Automatically (Cookies and Tracking Technologies):
When you visit our Website, we may automatically collect certain information about your device and Browse activity using technologies such as cookies, web beacons, and similar tracking technologies. This information may include:

Device Information: IP address, browser type, operating system, unique device identifiers.

Usage Data: Pages viewed, links clicked, time spent on pages, referral source, date and time of access, and other Browse behaviors.

Location Data: General location derived from your IP address.

2.3 Information from Third Parties:
We may receive information about you from third-party service providers, such as:

Payment Processors: To confirm successful transactions.

Analytics Providers: To understand website usage.

Social Media Platforms: If you interact with us on these platforms.

3. How We Use Your Information
We use the information we collect for the following purposes:

3.1 To Provide and Manage Our Services:

To process your class bookings and merchandise orders.

To manage your account and provide customer support.

To send you confirmations, invoices, and service-related communications.

To tailor fitness class instruction to your declared health and fitness needs for safety (with your explicit consent where required for sensitive information).

3.2 To Improve Our Website and Services:

To understand how you use our Website and identify areas for improvement.

To personalize your experience and show you relevant content or products.

To troubleshoot technical issues and maintain the security of our Website.

3.3 For Communication and Marketing:

To send you newsletters, promotional offers, and updates about Unionville Walking Club, if you have opted-in to receive them.

To respond to your inquiries and feedback.

3.4 For Safety and Compliance:

To ensure your safety and the safety of other participants during fitness classes, especially concerning any disclosed health conditions.

To comply with our legal obligations, resolve disputes, and enforce our Terms and Conditions.

To detect and prevent fraudulent or unauthorized activity.

4. How We Share Your Information
We may share your personal information with third parties in the following circumstances:

4.1 Service Providers: We share information with trusted third-party service providers who perform services on our behalf, such as:

Payment Processors: To securely handle transactions (e.g., Stripe, PayPal).

Website Hosting and Analytics: To operate and improve our Website (e.g., web hosting providers, Google Analytics).

Email Marketing Services: To send newsletters and promotional communications (e.g., Mailchimp).

Booking System Providers: To manage class schedules and bookings.

Shipping and Fulfillment Partners: To deliver merchandise orders.
These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

4.2 Legal Requirements & Business Transfers:

Legal Compliance: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process.

Protecting Our Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others (e.g., in the case of a health emergency during a class).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4.3 With Your Consent:
We may share your information with other third parties when you provide us with explicit consent to do so.

4.4 Aggregated or Anonymized Data:
We may share aggregated or anonymized data that does not directly identify you with third parties for analytics, research, or marketing purposes.

5. Your Consent
5.1 General Consent: By using our Website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

5.2 Express Consent:

For certain sensitive personal information (e.g., detailed health information for class participation), we will obtain your explicit and informed consent before collecting or using it. This may involve a separate waiver or consent form.

For marketing communications (e.g., newsletters), we will obtain your express consent (opt-in) before sending them.

5.3 Withdrawing Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent, please contact us using the details in Section 10. Withdrawing consent may affect your ability to use certain features of our Website or participate in classes.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website.

What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies: We use cookies for:

Essential Website Functionality: To enable core features like class booking, shopping cart functionality, and secure login.

Analytics: To understand how users interact with our Website, which helps us improve its design and content (e.g., Google Analytics).

Personalization: To remember your preferences and provide a more customized experience.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Website.

7. Data Security
We implement reasonable physical, technical, and administrative safeguards designed to protect your personal information against accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

Using secure servers and encrypted connections (SSL/TLS).

Restricting access to personal information to authorized personnel only.

Regularly reviewing our security practices.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When your information is no longer needed, we will securely dispose of it in a manner that prevents unauthorized access.

9. Your Privacy Rights
Under Canadian privacy laws (such as PIPEDA) and good privacy practices, you have certain rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you. We will provide this information within a reasonable timeframe (typically 30 days), unless legally exempt.

Right to Correction/Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal information we hold about you.

Right to Withdraw Consent: As mentioned in Section 5.3, you have the right to withdraw your consent at any time.

Right to Lodge a Complaint: If you have concerns about our privacy practices, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or the Information and Privacy Commissioner of Ontario (IPC).

To exercise any of these rights, please contact us using the details provided in Section 10. We may require you to verify your identity before fulfilling your request.

10. Children's Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers
Your personal information may be stored and processed on servers located outside of Canada, including in the United States, if our service providers operate in those jurisdictions. When your information is transferred outside of Canada, it may be subject to the laws of the jurisdiction where it is held, and may be accessible to local governments, courts, law enforcement, or regulatory agencies.

By providing us with your personal information, you consent to any such transfers. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after any modifications signifies your acceptance of the updated Privacy Policy.

13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Unionville Walking Club
Privacy Officer
Email: PRIVACY@UNIONVILLEWALKING.CLUB